A must-have agreement for anyone and everyone selling physical goods such as t-shirts, candles, lipstick, or pottery (work for any physical good).
If you’re selling physical products, you need a Terms of Purchase agreement on your store, website, or checkout page. Typically, these are displayed at checkout as a little box that says, “I agree to the Terms & Conditions.” They might seem small and silly, but they are essential.
Quick Details
What it is: An agreement that establishes important terms and conditions between you and anyone who purchases your products.
Who it’s for: E-commerce sellers of physical products and goods.
When you need it: When selling physical goods and products online (whether you make them yourself or buy wholesale).
Why you need it: If you’re selling anything online, you must have a Terms of Purchase in place to protect your product or service and lay out exactly what will happen if the purchaser requests a refund, initiates a chargeback, or the item arrives damaged.
Includes the following essential clauses:
- General Purpose
- Applicability
- Scope of Products
- Product Delivery
- Non-Delivery
- Merchandise Availability
- Sales Price
- Promotions
- Discounts
- Payment
- Billing
- Transactions
- Store Presentation Error
- Non-Conforming Products
- No Warranties + No Guarantees / Warranty + Warranty Limitations
- Returns + Exchanges
- Subscriptions
- Cancellations
- Chargebacks
- Intellectual Property
- Consent to Use
- User Content
- Age Restrictions
- Changing Terms
- Privacy + Protection of Personal Information
- Termination of Use
- Limitation of Liability
- Maximum Damages
- Binding Arbitration
- Choice of Law
- Notices
- Severability
- Waiver
- Transfer
- Assignment
- Force Majeure
- Heading for Convenience
- Entire Agreement
- All Rights Reserved
Other Info: If you're looking for a Terms of Purchase for digital goods and services, head over here.